Unless indicated as a final sale item, all customers are eligible for a 18-day return/exchange period from date of receipt of your item.
All items must be returned in un-used, original condition with tags attached. Except in case of manufacturer defect, we cannot make any exceptions to this policy.
We warranty our products for 30-days post purchase against defect and will issue upon receipt of the item and verification of the defect a refund equivalent to the value of the original order including any shipping costs incurred, repair or replacement.
Customers who fall outside of the 18-day return/exchange period but which feel their item has a manufacturer's defect are advised to contact us at email@example.com Customers will be asked to detail and/or submit a photograph to indicate the defect. If a defect appears likely US customers will be sent a prepaid shipping label.
International Customers - Please contact us at please contact us at firstname.lastname@example.org to initiate the return/exchange process.
We regret that returned goods sent back to us without prior authorization will be returned to the shipper and made ineligible for return or exchange.
Please visit https://yoga-democracy.returnly.com to initiate an exchange.