Shipping and Returns Policy

Fees and Timing
 
STANDARD SHIPPING: $10 (2-7 business days)

If your order is over $100 then you will have the option of standard shipping for free.

USPS PRIORITY SHIPPING: $20 (2-5 business days) 

FEDEX EXPRESS SHIPPING: $30 (2-4 business days) 

Shipping timelines reflect total order processing and shipping times. Your gear will be processed and shipped within 1-2 business days of the order date—you can also check on the status of your order by logging into your account here.

Breathe deeply—we have answers to your most pressing shipping questions.

DO YOU SHIP TO P.O. BOXES OR RURAL ZIP CODES?
Yes, but we cannot guarantee expedited or overnight deliveries to P.O. Boxes or rural zip codes—selecting standard shipping is the way to go. 

DO YOU SHIP TO AN APO/FPO/DPO ADDRESS?
Yes. We can ship to an APO/FPO/DPO address, however transit times can take up to 45 business days.

WHAT DO I DO IF MY TRACKING SAYS MY ORDER HAS BEEN DELIVERED AND I HAVE NOT RECEIVED MY PACKAGE?
Our customer service representatives are here to help. Please email us at cs@yogademocracy.com with your order and tracking ID, full name, email address, shipping address, courier name, the date it was shipped, and the missing item(s) from your order. 

If you've got more questions, we've got answers. Visit our FAQs for more information.

International Shipping

STANDARD SHIPPING $30 USD (5-10 business days)

Customer is responsible for duties and tax.

WHEN WILL MY ORDER SHIP?
Once an order is placed, your gear will be processed and shipped as quickly as possible. Don’t worry—we'll email you tracking information when the order ships. Please note that standard international shipping fees do not include freight, taxes, or duties and they may differ depending on your region.


HOW MUCH FREIGHT, DUTY AND TAX WILL I HAVE TO PAY?
We're unable to supply estimated freight, duties and taxes as this information will vary by country. Please note that if you place an order online, you will be responsible for all fright, duties, taxes and customs charges. If your order is then refused, you will still be responsible for charges incurred in shipping the package.

WILL YOU SHIP TO AN INTERNATIONAL P.O. BOX?
We do not ship to P.O. boxes outside of Canada and the US.

CAN YOU ADJUST THE VALUE OF MY ORDER?
No. We are required by law to disclose the full value of the package content.

Returns/Exchanges

All U.S based customers have 14-days from the day you receive your items to return or exchange any eligible items. Final Sale Items (with slash through pricing on our website) and Doorbusters are not eligible for a return or exchange. If you are a US customer please visit https://returns.yogademocracy.com/ to initiate an exchange or return. For USA and Canada customers: a $5 restocking fee will be deducted from your return refund. For international customers: a $20 restocking fee will be deducted from your return refund.

As a small business, we typically process our returns once a week on Wednesdays. Since we know some of you are in a hurry to get your exchange processed, we are now offering an optional instant exchange credit so that you can start shopping with your credit as soon as you select it. This option will not offer you the entirety of your exchange credit due to the convenience and instant gratification of the system. If you would like to receive your entire exchange credit or a refund you can ignore the instant exchange credit option and your return will be processed the following Wednesday after we receive your package. 

All items must be returned in unused, original condition with tags attached. We cannot make any exceptions to this policy except in the case of manufacturer defect. Just because you ship it back to us doesn’t mean we are going to approve your refund. We understand that sometimes you wear an item once and decide you no longer want it; so if your items have clearly been worn based on smell, deodorant markings, (or music festival dust), we reserve the right to ship it back to you or donate to a local charity without approving your refund. 

We take great pride in all our garments, and quality inspect everything many times before shipping out to you, but we know we aren’t perfect. We are proud to warranty all our products including those marked as final sale for 1 year after your order is placed. So if you find there is a defect or something wrong with your item, please send us a couple of pictures, and we will be happy to offer you an exchange for a brand new exact same item upon verification of the defect by our team and receipt of the item. If we no longer carry the exact same item we are happy to offer you 75% exchange credit of your original purchase price toward a replacement item. Please reach out to us at  cs@yogademocracy.com if you need to initiate a manufacturers defect exchange or have any other questions.  

If you are making an exchange for items that you bought during a sale or with a discount code and you are still within the return/exchange 14-day window, we are happy to offer an even exchange for the exact same item in a different available size. If you would like to exchange for a different print or style you will receive an exchange credit for the full amount you paid and can shop the website using that credit. 

We love to follow sustainable practices and hope that you will reuse the same packaging that you received your item in. Your return will be shipped via USPS and they are very specific about their packages because they are extremely overwhelmed these days. So to help them out please make sure the package does not have any previous postage or writing visible on the outside. If you received your items in a priority bubble mailer and are only shipping one or two items back to us please turn that priority bubble mailer inside out so you can't see any priority mail red and blue print. Additionally, if you received your items in a larger box and you are only returning one or two items, we ask that you break down the box to fit snug around your items or use an envelope from another shipment you've received.  If you do not do this there will be an additional charge for us to pick up your package from our post office and it could cause a further delay in getting your refund and you will be subject to the difference in cost that we incur from using improper packaging.

International and Canadian Customers - Please contact us at cs@yogademocracy.com to initiate the return process. We do not offer free return shipping labels for our international customers so the customer is responsible for shipping merchandise back, and incurring the cost associated with shipping. If you purchase your own postage we definitely recommend keeping a record of tracking on returned items. We do not take responsibility for lost or damaged packages shipped to us using postage purchased by the customer.